Surveys
reveal "cheap ferry" scam
"Cheap ferries?" Don't be fooled by Internet
sites offering "cheap" ferries; they may not be as cheap as
they seem, they may well not reflect all the special offers
that
the ferry companies have on their own websites, and they may even
charge
inflated rates.
Competition
between cheap ferry sites?
Unlikely ! While there
are
some independent Ferry price comparison sites, at least four of the
most visible cheap ferry sites on the Internet are part of the same
nebulous web of interconnected websites and companies - comprising at
least one company based in a well-known Pacific ocean tax haven.
And don't bother checking out so-called customer reviews of
sites
on Internet. Writing fake reviews has become a full-blown industry,
used by many companies . For more on this, check out
this
article from the Guardian newspaper.
About-France.com recently
checked the cost of a number of cross-Channel standard return
trips, getting quotes for identical journeys offered on the ferry
company sites and on
eight
prominent internet sites
supposedly offering cheap ferries.
None
of these Internet sites offered
any
of the journeys we checked for a price lower than the actual ferry
company itself; in other words,
none
were offering discounted ferry tickets. On the contrary two
of
the eight sites supposedly offering "cheap" crossings actually charged
more
than the ferry companies themselves. One of these supposedly "cheap
ferry" sites was indeed more expensive than any of the other sites
tested for five out of six of the journeys for which quotes were
obtained. Moral of the story: you're certainly no worse off,
and
may well get better bargains, by booking directly on
Ferry company websites
.
"Cheap" =
"same price" ? Not necessarily true – not at all.
Many "cheap" ferry ticketing websites do offer
many tickets at the same price as the ferry companies themselves.
That's fine if everything goes according to plan, and you
don't have to change a booking or cancel one or modify a
date.
BUT......
Changing a
ticket..... Beware of the small print
If
you've booked directly with the ferry company, changing a ticket should
be a simple process, and under certain circumstances - may even be
free. As long as you have not bought a super-saver no-change
no-cancellation ticket, you will either be able to change your ticket
for a small fee (£20 to £40), or else free of
charge.
But if you've booked through a third-party site,
then the costs
may be significantly higher. One well-known ferry booking site
states on its website, changing a ticket will incur " a
minimum fee of
£25/40 euros per booking "
on
top of "any charges by the ferry operator. "
They don't
indicate the maximum fee....
Whatever booking site you use, any cancellation will incur a
cancellation charge by the booking site
in addition
to the cancellation charge levied by the ferry company.
Thus on an off-peak short crossing such as Dover-Calais, with offers
starting at less than £100, changing a ticket
could cost
more than actually buying a new one once you've paid a fee to the ferry
company and another one to the price comparison site you bought your
ticket through.....
About-France.com
survey .
Quotations
for six different standard
cross-Channel return journeys operated by three different ferry
companies were obtained from eight prominent online booking sites and
from the operators themselves.